Spruce experiencing issues with calls, SMS and loading inbox.

Incident Report for Spruce Health

Resolved

This incident has been resolved.

Posted Sep 25, 2024 - 10:36 PDT

Update

This issue has since been resolved but we are monitoring the situation as everything returns to normal.

Posted Sep 25, 2024 - 10:04 PDT

Monitoring

We identified an issue causing unavailability of SMS, calls, fax and loading of the inbox. We are investigating a resolution.

Posted Sep 25, 2024 - 09:41 PDT

This incident affected: Web App, Mobile Apps, Phone Call Routing, Fax, SMS Routing, Video Calling, Integrations, and API.