Completed -
The scheduled maintenance has been completed.
Feb 7, 22:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 21:00 PST
Scheduled -
We will be upgrading a core databases on Feb 7 between 9pm PT and 10pm PT. We expect brief periods (likely 2-4 minutes) of outages during this window. A member of our engineering team will be online and closely monitoring the system to ensure smooth functioning as we upgrade the databases.
Feb 7, 12:40 PST
Resolved -
The issue preventing contact lists from loading for providers on Spruce has been resolved. Contacts are now loading as expected, and search remains fully functional. We appreciate your patience while we worked on the fix. If you continue to experience issues with contacts loading, please don't hesitate to reach out over the Support thread in-app or via email at support@sprucehealth.com.
Feb 3, 04:26 PST
Identified -
We have identified an issue where contact lists are not loading for providers on Spruce. You can still search for all your contacts. We are working to resolve the issue but it will take us a few hours to put a fix in place. We will update this page as soon as we have a fix in place and have confirmed that contacts load.
Feb 2, 09:36 PST