All Systems Operational

About This Site

If you are experiencing issues and there are no active incidents below, please contact Spruce support in-app or at support@sprucehealth.com

Uptime over the past 90 days. View historical uptime.
Web App Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
Phone Call Routing Operational
90 days ago
100.0 % uptime
Today
Marketing Website Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
SMS Routing Operational
90 days ago
100.0 % uptime
Today
Video Calling Operational
90 days ago
100.0 % uptime
Today
Spruce app notifications Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 7, 2026

No incidents reported today.

Apr 6, 2026
[RESOLVED] Delayed inbound messages (call, sms, email, fax)
Resolved - The system is fully operational at this time. We have increased capacity to ensure that we're able to process inbound communication without delivery delays.
Apr 6, 16:30 PDT
Update - We have identified the root cause as an unexpected increase in inbound message volume and have scaled our capacity accordingly. Delivery is back to normal and we are continuing to monitor to confirm the issue is fully resolved.
Apr 6, 12:31 PDT
Monitoring - All inbound SMS, call, fax, and email messages have been delivered successfully. Delivery rates have returned to normal and we are continuing to monitor.

We are also investigating the root cause of the message delivery backlog and will provide an update once identified.
Apr 6, 10:17 PDT
Update - We are starting to see recovery in the processing of inbound messages (SMS, calls, email fax).

The following activities were *NOT* impacted:
- Inbound/outbound phone and video call connections
- Outbound SMS delivery
- Outbound Fax delivery
- Secure message exchange
Apr 6, 09:58 PDT
Investigating - We are investigating an issue with delayed inbound call events. The issue seems to have started at 8am PT. We'll update this page as we learn more.
Apr 6, 09:37 PDT
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

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