All Systems Operational

About This Site

If you are experiencing issues and there are no active incidents below, please contact Spruce support in-app or at support@sprucehealth.com

Web App ? Operational
90 days ago
100.0 % uptime
Today
Mobile Apps ? Operational
90 days ago
100.0 % uptime
Today
Phone Call Routing ? Operational
90 days ago
100.0 % uptime
Today
Marketing Website ? Operational
90 days ago
100.0 % uptime
Today
Fax ? Operational
90 days ago
100.0 % uptime
Today
SMS Routing Operational
90 days ago
100.0 % uptime
Today
Video Calling ? Operational
90 days ago
100.0 % uptime
Today
Spruce app notifications ? Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 11, 2025

No incidents reported today.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Completed - The scheduled maintenance has been completed.
Feb 7, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 21:00 PST
Scheduled - We will be upgrading a core databases on Feb 7 between 9pm PT and 10pm PT. We expect brief periods (likely 2-4 minutes) of outages during this window. A member of our engineering team will be online and closely monitoring the system to ensure smooth functioning as we upgrade the databases.
Feb 7, 12:40 PST
Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025
Resolved - The issue preventing contact lists from loading for providers on Spruce has been resolved. Contacts are now loading as expected, and search remains fully functional. We appreciate your patience while we worked on the fix. If you continue to experience issues with contacts loading, please don't hesitate to reach out over the Support thread in-app or via email at support@sprucehealth.com.
Feb 3, 04:26 PST
Identified - We have identified an issue where contact lists are not loading for providers on Spruce. You can still search for all your contacts. We are working to resolve the issue but it will take us a few hours to put a fix in place. We will update this page as soon as we have a fix in place and have confirmed that contacts load.
Feb 2, 09:36 PST
Feb 2, 2025
Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.