All Systems Operational

About This Site

If you are experiencing issues and there are no active incidents below, please contact Spruce support in-app or at support@sprucehealth.com

Uptime over the past 90 days. View historical uptime.
Web App Operational
90 days ago
99.99 % uptime
Today
Mobile Apps Operational
90 days ago
99.99 % uptime
Today
Phone Call Routing Operational
90 days ago
99.96 % uptime
Today
Marketing Website Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
100.0 % uptime
Today
SMS Routing Operational
90 days ago
100.0 % uptime
Today
Video Calling Operational
90 days ago
100.0 % uptime
Today
Spruce app notifications Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance Aug 31, 2026 20:00-21:00 PDT

We will be performing schedule infrastructure maintenance on August 31 between 8:00PM - 10:00PM PT.

During this window, you may experience brief periods (typically a few seconds) where the Spruce API may return temporary errors on requests that use an idempotency key, and new group SMS conversations may fail to create. Existing conversations and other messaging should be largely unaffected.

There will be no impact to accessing the Spruce application or to making and receiving calls.

An engineer will be actively monitoring the system throughout the maintenance window. We'll work to keep any impact as brief as possible and will post updates here as work progresses.

We apologize for any inconvenience.
Posted on Aug 26, 2026 - 12:15 PDT

Aug 26, 2026

No incidents reported today.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

Database Upgrade
Completed - Database upgrade is complete. There were a brief period of potential impact to Spruce inbox availability that occurred during the maintenance window:

2026-08-17 08:15:51 UTC - 2026-08-17 08:16:32 UTC

The platform is fully operational.
Aug 17, 01:27 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 01:00 PDT
Scheduled - We will be performing a database upgrade on August 17 between 1:00 AM – 3:00 AM PT.

During this window, you may experience brief outages (typically 2–5 minutes) affecting core functionality, including the ability to log in, view contacts, access your inbox, and make and receive calls.

To ensure you're notified of inbound activity during this time, we will be activating the Backup System. If you haven't already, please sign up for Backup System notifications under Settings > Backup System in the Spruce app.

An engineer will be actively monitoring the system throughout the maintenance window. We'll work to keep any disruptions as short as possible and will post updates here as work progresses.

We apologize for any inconvenience.
Aug 13, 03:40 PDT

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

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