Monitoring - We have rolled out a fix as of 2:41 PT. Incoming calls to VoIP Desk Phones should be functional now. There was no impact to incoming calls to cell phones or the Spruce application on mobile/computer via Internet Calling.
We're continuing to monitor the platform to ensure that incoming calling is fully restored. We will continue to work with our telecommunications infrastructure partner to root cause the issue.
Jun 09, 2026 - 14:46 PDT
We're continuing to monitor the platform to ensure that incoming calling is fully restored. We will continue to work with our telecommunications infrastructure partner to root cause the issue.
Jun 09, 2026 - 14:46 PDT
Identified - We identified an issue with our telecommunications infrastructure provider that's affecting calls to VoIP Desk Phones. We've found a way to work around the issue such that calls start to work again. We'll post another update here shortly once the fix is rolled out.
Jun 09, 2026 - 14:06 PDT
Jun 09, 2026 - 14:06 PDT
Investigating - We are getting multiple reports of issues with calls ringing to VoIP Desk Phones and are actively investigating the issue.
Jun 09, 2026 - 12:31 PDT
Jun 09, 2026 - 12:31 PDT
About This Site
If you are experiencing issues and there are no active incidents below, please contact Spruce support in-app or at support@sprucehealth.com
Web App
Operational
Mobile Apps
Operational
Phone Call Routing
Operational
Marketing Website
Operational
Fax
Operational
SMS Routing
Operational
Video Calling
Operational
Spruce app notifications
Operational
Integrations
Operational
API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.