All Systems Operational

About This Site

If you are experiencing issues and there are no active incidents below, please contact Spruce support in-app or at support@sprucehealth.com

Uptime over the past 90 days. View historical uptime.
Web App ? Operational
90 days ago
100.0 % uptime
Today
Mobile Apps ? Operational
90 days ago
100.0 % uptime
Today
Phone Call Routing ? Operational
90 days ago
100.0 % uptime
Today
Marketing Website ? Operational
90 days ago
100.0 % uptime
Today
Fax ? Operational
90 days ago
100.0 % uptime
Today
SMS Routing Operational
90 days ago
100.0 % uptime
Today
Video Calling ? Operational
90 days ago
100.0 % uptime
Today
Spruce app notifications ? Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 13, 2024

No incidents reported today.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024
[RESOLVED] Messages delayed to Spruce Inbox
Resolved - The system has recovered after the increase capacity. There should no longer be a delay in messages showing up in the Spruce inbox. The customer impact was from 07:20 PT - 10:40 PT on Sept 3 2024.
Sep 3, 11:17 PDT
Monitoring - We have increased the capacity of the system to reduce the delay in messages showing up in the Spruce inbox. The increased capacity has resulted in recovery where messages are now showing up in the inbox in a timely fashion.

We're continuing to monitor the system to ensure normal operations while also leaving the increased capacity in place.
Sep 3, 10:53 PDT
Investigating - Some providers and patients may be experiencing a delay in messages showing up in the Spruce inbox. There is no impact to making/receiving calls, video calls, or sending messages.
Sep 3, 07:20 PDT
Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

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