Issues with inbound calls.

Incident Report for Spruce Health

Resolved

This incident has been resolved.

Posted Mar 22, 2022 - 12:04 PDT

Monitoring

The issue seems to have been resolved by the provider.

Posted Mar 22, 2022 - 10:07 PDT

Update

Outbound calls are functional at this time. So if a call drops when received, you should be able to place an outgoing call to the phone number to successfully connect with the caller.

Posted Mar 22, 2022 - 09:49 PDT

Investigating

Our telephony provider is currently experience issues that are affecting some inbound calls. They are investigating and we will update as we know more.

Posted Mar 22, 2022 - 09:30 PDT

This incident affected: Phone Call Routing.