Scheduled Maintenance

Scheduled Maintenance Report for Spruce Health

Completed

The scheduled infrastructure maintenance has been completed.

We observed no impact to the Spruce application, API, messaging, or calling during this window.

The platform is fully operational.
Posted Aug 31, 2026 - 20:43 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 31, 2026 - 20:00 PDT

Scheduled

We will be performing schedule infrastructure maintenance on August 31 between 8:00PM - 10:00PM PT.

During this window, you may experience brief periods (typically a few seconds) where the Spruce API may return temporary errors on requests that use an idempotency key, and new group SMS conversations may fail to create. Existing conversations and other messaging should be largely unaffected.

There will be no impact to accessing the Spruce application or to making and receiving calls.

An engineer will be actively monitoring the system throughout the maintenance window. We'll work to keep any impact as brief as possible and will post updates here as work progresses.

We apologize for any inconvenience.
Posted Aug 26, 2026 - 12:15 PDT
This scheduled maintenance affected: SMS Routing and API.