Push Notifications to Spruce iOS app failing to deliver

Incident Report for Spruce Health

Resolved

iOS Push notifications are functional again. We will not retroactively deliver all the push notifications but going forward any push notification you receive will be delivered.

Posted Sep 27, 2019 - 18:34 PDT

Investigating

Push notifications to the Spruce iOS app are currently failing to deliver. This issue seems to have started at 16:35 PST. Our engineering team has identified the issue and is actively working to resolve it.

The rest of the Spruce platform (calls, SMS, fax, secure messaging) remain functional.

Posted Sep 27, 2019 - 17:35 PDT

This incident affected: Mobile Apps.