Database upgrade is complete. There were a brief period of potential impact to Spruce inbox availability that occurred during the maintenance window:
2026-08-03 07:03:45 UTC - 2026-08-03 07:05:00 UTC
The platform is fully operational.
Posted Aug 03, 2026 - 00:18 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 03, 2026 - 00:00 PDT
Scheduled
We will be performing a database upgrade on August 3 between 12:00 AM – 2:00 AM PT.
During this window, you may experience brief outages (typically 2–5 minutes) affecting core functionality, including the ability to log in, view contacts, access your inbox, and make and receive calls.
To ensure you're notified of inbound activity during this time, we will be activating the Backup System. If you haven't already, please sign up for Backup System notifications under Settings > Backup System in the Spruce app.
An engineer will be actively monitoring the system throughout the maintenance window. We'll work to keep any disruptions as short as possible and will post updates here as work progresses.
We apologize for any inconvenience.
Posted Aug 01, 2026 - 08:11 PDT
This scheduled maintenance affected: Web App, Mobile Apps, Phone Call Routing, Fax, SMS Routing, Video Calling, Spruce app notifications, Integrations, and API.