Database upgrades are now complete. There were no delays with push notifications, SMS, email and fax. The Spruce API experienced a temporary disruption to write operations between 05:30 and 05:38 am UTC. The platform is fully operational.
Posted May 15, 2026 - 22:58 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 15, 2026 - 22:00 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted May 13, 2026 - 14:26 PDT
Scheduled
We will be performing scheduled database upgrades on May 15 between 10:00 PM – 1:00 AM PT.
During this window, you may experience brief delays with push notifications, SMS, email, and fax. You may also temporarily be unable to view or upload attachments in the Spruce app. The Spruce API may also experience temporary outages during this time.
There will be no impact to accessing the Spruce application or to making and receiving calls.
An engineer will be actively monitoring the system throughout the maintenance window. We'll work to keep any disruptions as short as possible and will post updates here as work progresses.
We apologize for any inconvenience.
Posted May 08, 2026 - 11:40 PDT
This scheduled maintenance affected: Web App, Mobile Apps, Fax, SMS Routing, Spruce app notifications, Integrations, and API.