Core Database Upgrades

Scheduled Maintenance Report for Spruce Health

Completed

The scheduled maintenance has been completed.

Posted Sep 18, 2021 - 23:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 18, 2021 - 21:00 PDT

Update

We will be undergoing scheduled maintenance during this time.

Posted Sep 17, 2021 - 08:56 PDT

Scheduled

We will be upgrading core database. The service will be down for an estimated 10 minutes during the maintenance window. The application will be inaccessible and incoming calls will not be forwarded, but all incoming SMS and Fax will be received once the service is restored. Any calls that came in will also be noted and specified as failed during the 10 minute window in the call log of the conversation.

Posted Sep 17, 2021 - 08:55 PDT

This scheduled maintenance affected: Web App, Mobile Apps, and Phone Call Routing.