All Systems Operational

About This Site

If you are experiencing issues and there are no active incidents below, please contact Spruce support in-app or at support@sprucehealth.com

Uptime over the past 90 days. View historical uptime.
Web App Operational
90 days ago
99.69 % uptime
Today
Mobile Apps Operational
90 days ago
99.69 % uptime
Today
Phone Call Routing Operational
90 days ago
99.69 % uptime
Today
Marketing Website Operational
90 days ago
100.0 % uptime
Today
Fax Operational
90 days ago
99.69 % uptime
Today
SMS Routing Operational
90 days ago
99.69 % uptime
Today
Video Calling Operational
90 days ago
99.69 % uptime
Today
Spruce app notifications Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.69 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 12, 2025

No incidents reported today.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
Database Upgrade
Completed - The scheduled database upgrade has completed successfully. We will continue to monitor the platform to ensure everything operates as expected.
Dec 10, 21:05 PST
Verifying - The database upgrade is complete and we are currently verifying that services are operating as expected.
Dec 10, 20:51 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 20:00 PST
Scheduled - We will be performing a scheduled database upgrade on December 10th between 8:00 PM and 10:00 PM PT. During this maintenance window, you may experience brief service interruptions (typically 2-4 minutes) as we upgrade our database infrastructure. A member of our engineering team will be actively monitoring the system throughout the process to minimize any impact.
Dec 4, 15:05 PST
Dec 9, 2025

No incidents reported.

Dec 8, 2025
Issue with outbound faxes
Resolved - The issue with outbound faxes is now resolved.
Dec 8, 16:32 PST
Investigating - Some outbound faxes are currently failing to send due to an issue with our fax provider. We're monitoring and will update as we know more.
Dec 8, 15:23 PST
Dec 7, 2025
Issue with media in inbound MMS from AT&T
Resolved - This incident has been resolved.
Dec 7, 15:24 PST
Identified - There is currently an issue with incoming MMS (SMS with attached media) from AT&T numbers. Some media (e.g. images) may be missing. Our upstream provider, Twilio, is investigating and working on a solution.
Dec 5, 12:28 PST
Dec 6, 2025

No incidents reported.

Dec 5, 2025
Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

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