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If you are experiencing issues and there are no active incidents below, please contact Spruce support in-app or at support@sprucehealth.com
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No downtime recorded on this day.
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had a major outage.
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Scheduled Maintenance
Webhooks Component Upgrade Sep 17, 2025 19:30-21:30 PDT
We will be upgrading the backend systems that power webhook delivery for the Spruce platform on September 17, 2025, between 7:30PM and 9:30PM PT. During this maintenance window, webhook deliveries may be delayed and the webhook API endpoints will be intermittently unavailable. A member of our engineering team will be online and closely monitoring throughout to ensure a smooth upgrade.
Impact during this window:
• Webhook event processing may be delayed.
• Webhook API endpoints may be unavailable at times, including the ability to:
• List, create, delete, or retrieve webhook destination endpoints
• List events for an endpoint
• Pause or resume a webhook destination endpoint
All other services will remain available and unaffected.
Posted on Sep 10, 2025 - 14:35 PDT
Impact during this window:
• Webhook event processing may be delayed.
• Webhook API endpoints may be unavailable at times, including the ability to:
• List, create, delete, or retrieve webhook destination endpoints
• List events for an endpoint
• Pause or resume a webhook destination endpoint
All other services will remain available and unaffected.
Posted on Sep 10, 2025 - 14:35 PDT